Returns & Exchanges
At Liaison the Label, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all unworn items in their original condition. Please ensure all tags remain attached and the garment is free from makeup or fragrance marks to qualify for a full refund or store credit.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals are intact and secure.
Ship the Parcel
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 48 hours of your request.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing